Frequently Asked Questions
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Yes, all our jewellery is crafted in 925 sterling silver and is hallmarked for authenticity.
Our all-silver jewellery is anti-tarnish. Regular care, cleaning, and proper storage can help to maintain it shine over longer periods of time.
We have provided a detailed size guide for rings from where you can refer size guide. You can also contact us if you need help with sizing.
Being one of the Asia’s largest jewellery manufacturers, our jewellery is crafted from high-quality materials, carefully inspected, and made by skilled artisans.
Yes! Our website uses secure encryption to protect your personal information and offers trusted payment options for safe transactions.
We carefully package all jewellery with secure materials and provide tracking for every order, ensuring safe delivery.
Yes, we offer a 15-day return or exchange policy, as long as the jewellery is unused and in original condition.
We provide accurate product descriptions and high-quality images, but if you're not satisfied, you can return the item.
Yes, our packaging is already gift-ready! If you’d like an additional bag, just let us know in the order note.
For major cities (Tier 1), we strive to deliver
within 3-5 business days. For smaller towns (Tier 2), delivery may take up to 7
business days.
We thoroughly inspect each item before shipping. If your jewellery arrives damaged, please contact us within 7 days for a full refund.
Yes, our silver jewellery is hypoallergenic, making it safe for most people with sensitive skin.
To keep your jewellery shining, clean it regularly with a soft cloth and store it in a dry, cool place. Avoid exposure to harsh chemicals or water.