
Find Your Perfect Gift
Whether you’re looking for something small and personal, or a more elaborate gift, you will find it here
Frequently Asking Questions
1. Is silver jewellery authentic?
Yes, all our jewellery is made from 92.5% sterling silver (925 silver) and comes with a 925 stamp.
2. Will my silver jewellery tarnish over time?
Our all-silver jewellery is anti-tarnish. Regular care, cleaning, and proper storage can help to maintain it shine over longer periods of time.
3. How can I ensure the silver ring will fit me?
We have provided a detailed size guide for rings from where you can refer size guide. You can also contact us if you need help with sizing.
4. How can I be sure the jewellery is of good quality?
Being one of the Asia’s largest jewellery manufacturers, our jewellery is crafted from high-quality materials, carefully inspected, and made by skilled artisans.
5. Is it safe to buy silver jewellery online?
Yes! Our website uses secure encryption to protect your personal information and offers trusted payment options for safe transactions.
6. How do I know my silver jewellery will arrive safely?
We carefully package all jewellery with secure materials and provide tracking for every order, ensuring safe delivery.
7. Can I return or exchange my jewellery if it doesn’t look asexpected?
Yes, we offer a 15-day return policy, as long as the jewellery is unused and in original condition.
8. How do I know the jewellery will match the description and images?
We provide accurate product descriptions and high-quality images, but if you're not satisfied, you can return the item.
9. Do you offer gift wrapping?
Yes, we offer gift wrapping options for a small additional fee, making your purchase perfect for any occasion. (Need to discuss)
10. How long will it take to receive my jewellery?
For major cities (Tier 1), we strive to deliver
within 3-5 business days. For smaller towns (Tier 2), delivery may take up to 7
business days.
11. What if I receive a damaged or defective item?
We thoroughly inspect each item before shipping. If your jewellery arrives damaged, please contact us within 7 days for a full refund.
12. Is your silver jewellery hypoallergenic?
Yes, our silver jewellery is hypoallergenic, making it safe for most people with sensitive skin.
13. How should I care for my silver jewellery?
To keep your jewellery shining, clean it regularly with a soft cloth and store it in a dry, cool place. Avoid exposure to harsh chemicals or water.